Helovo

A website chatbot for restaurants and cafés

Helovo is an AI assistant for your restaurant or café website that instantly answers questions like "Are you open tonight?", "Do you have gluten-free options?" and "Do you do takeaway?" from the menu and opening hours you give it. It keeps answering during your busiest hours, tells guests how to book, and passes on anything it doesn't know to you.

Try it freeSetting up and testing is free, no credit card needed. See pricing

The questions your customers ask most

  • What time do you close tonight?
  • Do you have gluten-free or vegan options?
  • Do you do takeaway or delivery?
  • Can I book a table for a large group?
  • Is there parking, and is it child-friendly?
  • How much are your menu prices?

Example conversation

Visitor
Do you have gluten-free pasta?
Assistant
Yes, every pasta dish can be made gluten-free. Just mention it when you order.
Visitor
Can I book for 8 people on Saturday?
Assistant
For groups of 8 or more, please call us on (555) 010-0000 to book. Weekends fill up, so calling early is best.

What to tell your assistant

The assistant only knows what you write. Add these details and it answers most questions on its own:

  • Opening hours by day and when the kitchen closes
  • Your menu, prices and allergen information
  • Delivery areas and which apps you're on
  • How to book (phone, form or booking app)
  • Practical details like parking, garden seating and high chairs

How to set it up

  1. Create an account and describe your business in a few sentences.
  2. Add the details above, your contact information and opening hours.
  3. Pick your colour and welcome message, then paste one line of code into your site.

Frequently asked questions

Does the chatbot create bookings?

No, it doesn't connect to a booking system. It tells guests how to book (phone, form or app) the way you describe.

Could it give wrong allergen information?

The assistant only repeats what you wrote. When it isn't sure it doesn't guess: it points the guest to you and you get an email.

Can it answer tourists in other languages?

Yes. You can set the assistant to reply in whatever language the visitor writes in.

Restaurant Chatbot: Menu and Booking Questions · Helovo