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Practical guides to adding a chatbot to your business website and answering customer questions with AI.
9 min read
How to Add a Chatbot to Your Website (Step by Step, No Code)
A practical guide to adding an AI chatbot to your website: what to prepare, how to write its instructions, how to test it and how to install it on WordPress, Shopify, Wix or Squarespace.
6 min read
AI Chatbot for Small Business: A Practical Guide to Customer Service That Never Sleeps
What an AI chatbot can and can't do for a small business, how to write instructions that give accurate answers, how to hand off to a person, and how to measure the results.
6 min read
Chatbot vs Live Chat: Which Is Right for Your Small Business?
AI chatbot or live chat? Compare availability, cost, answer quality and setup effort, see which questions each handles best, and learn how to combine them without a support team.