A website chatbot for florists
Helovo is an AI assistant for your flower shop's website that instantly answers questions like "Can you deliver today?", "Which areas do you deliver to?" and "Can I add a card message?" using the information you give it. Setup takes a few minutes with no code; the assistant speaks only in your shop's name and, instead of guessing, points customers to you when it doesn't know.
The questions your customers ask most
- Do you deliver today, and what's the order cut-off time?
- Which areas do you deliver to, and what does delivery cost?
- Can I add a card message or chocolates?
- Do you do funeral or event arrangements?
- How much is a bouquet of roses?
- Can I change the delivery address after ordering?
Example conversation
- Visitor
- Can you deliver to Brooklyn today?
- Assistant
- Yes! Orders placed before 3 pm are delivered in Brooklyn the same day. Delivery is $12.
- Visitor
- Can I write a note on the card?
- Assistant
- Of course. Just type it in the card message field at checkout and we'll hand-write it for you.
What to tell your assistant
The assistant only knows what you write. Add these details and it answers most questions on its own:
- Same-day cut-off time and delivery windows
- Delivery areas and fees
- Your best-selling products and price ranges
- Card message, add-ons and special occasion options
- Who to call to change or cancel an order
How to set it up
- Create an account and describe your business in a few sentences.
- Add the details above, your contact information and opening hours.
- Pick your colour and welcome message, then paste one line of code into your site.
Frequently asked questions
Can the chatbot take orders?
No, it doesn't take orders or payments. It answers questions and sends customers to your order page, phone or messaging app, so the order goes through your own system.
Can it handle Valentine's Day rushes?
Yes. On busy days it answers hundreds of questions at the same time without anyone waiting, so you can focus on the orders.
What if my prices change?
Update the assistant's information in the dashboard. The change applies to chats on your site as soon as you save.