A website chatbot for clothing stores and boutiques
Helovo is an AI assistant for your clothing store or boutique that instantly answers questions like "Does this dress run small?", "How long does shipping take?" and "How do exchanges work?" from the sizing, shipping and returns information you write. It works with one line of code on Shopify, WooCommerce, Wix, Squarespace and any site that lets you add HTML.
The questions your customers ask most
- Do your sizes run small? Should I size up?
- How long does shipping take, and when is it free?
- How do exchanges and returns work?
- Do you ship internationally?
- What's this fabric, and will it shrink?
- Do you have a physical store where I can try things on?
Example conversation
- Visitor
- Do your linen shirts run small?
- Assistant
- Our linen shirts are a relaxed fit, so we recommend your usual size. The size chart is on each product page.
- Visitor
- How long do I have to return?
- Assistant
- You can return within 30 days of delivery. Get your return label from My Account > Orders and drop it off with the carrier.
What to tell your assistant
The assistant only knows what you write. Add these details and it answers most questions on its own:
- Size chart and fit advice (slim, regular, relaxed)
- Carrier, delivery times and free shipping threshold
- Exchange and return terms, deadlines and steps
- Payment options and international shipping
- Store address and opening hours
How to set it up
- Create an account and describe your business in a few sentences.
- Add the details above, your contact information and opening hours.
- Pick your colour and welcome message, then paste one line of code into your site.
Frequently asked questions
Can the chatbot look up order status?
No, it doesn't connect to your store platform. It explains how to track an order and links customers to your tracking page.
Can it tell visitors about my sales?
Yes. Add current promotions to the assistant's information and it will mention them; remove them when the sale ends.
Which store platforms does it work with?
Any platform that lets you add HTML to a page: Shopify, WooCommerce, Wix, Squarespace, BigCommerce or your own build.